"Harold and his son were excellent. We got all the benefits of working with a well-run, small family business. They were incredibly flexible with our schedule, which required an unusual level of coordination since we also had to coordinate the work with a landscaping company at the same time. They were very responsive, exchanging text messages with me to answer questions and coordinate timing. When doing the work, they were professional and friendly and respectful of our property while also being efficient. They seemed very knowledgeable about the technology and even saved us money by pointing out that a part that another HVAC company had told us needed to be replaced was actually working fine. Finally, even excluding that cost savings, their price for the work they did perform came in several hundred dollars less than their much larger competitor. All in, Harold saved us over $1,000 vs. the estimate from the other company. Will definitely use again."